I think this is a good idea and I support it. We have a similar problem in MEG and 
we solved that with external (bash) scripts called in case of alarms. One feature 
there we have is that for some alarms, several people want to get notified. So 
people can "subscribe" to certain alarms. The subscription are now handled inside 
Slack which I like better, but maybe it would be good to have more than one "user 
responsible". Like if one person is sleeping/traveling, it's good to have a 
substitute. Can you make an array out of that? Or a comma-separated list?

Best,
Stefan